http://info.adr.org/nysinsurance-customersupport/

CUSTOMER SUPPORT

Welcome to the AAA^® NYS Auto Insurance ADR Center

This site provides centralized information on the arbitration of disputed claims in New York No-Fault insurance,
New York Supplementary Underinsured/Uninsured Motorist (SUM/UM) insurance, and the New York Worker's Compensation Health Insurer's Match Program (HIMP), which are administered by the AAA.

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Please enter your message below. A customer service representative will get back to you promptly. You may send your email to nysinsurance@adr.org. You can also reach our Customer Service department by dialing 917.438.1660.