NEW! AAA 2024 Mass Arbitration Supplementary Rules and
Consumer Mass Arbitration and Mediation and
Employment/Workplace Mass Arbitration Fee Schedules

The amended American Arbitration Association® (AAA) Mass Arbitration Supplementary Rules aim to reduce friction and enhance process efficiency. These changes include new attestation requirements, a preference for virtual hearings, an expanded process arbitrator role and the limited ability of merits arbitrators to review process arbitrator’s decisions. Additionally, amendments to the fee schedules focus on early resolution opportunities and cost predictability, with flat initiation fees and staged fees for both consumer and employment/workplace mass arbitrations, ensuring a transparent and manageable expense structure as cases progress.

Summary of Significant Mass Arbitration Rule Amendments

  • Reduced Friction: New attestation requirements help ensure accurate filings (MA-2) and pleadings (MA-4(a)), minimizing delays and unnecessary complexities.
  • Streamlined Process: Virtual hearings are now the preferred method, leveraging technology for increased efficiency and accessibility (MA-5).
  • Process Efficiency: An expanded Process Arbitrator role tackles potential hurdles early—such as including the parties’ filing requirements and contractual conditions precedent, the process for selecting merits arbitrators, and the locale of merits hearings—allowing parties to focus on substantive issues (MA-6(c)).
  • Review of Process Arbitrator Decisions: Due to legal developments in mass arbitration administration, Rules now empower individually appointed merits arbitrators to review process arbitrator rulings using an abuse of discretion standard(MA-6(j)).
Summary of Significant Consumer and Employment/Workplace Mass Arbitration Fee Schedules Amendments

  • Early Resolution Opportunities: A flat Initiation Fee of $3,125 for individuals and $8,125 for businesses covers an administrative review of the filing, an administrative conference call with the AAA, and appointment of a Global Mediator and/or Process Arbitrator, facilitating quicker settlement analysis and discussions.
  • Cost Predictability: Staged fees beyond the Initiation Fee provide transparent and manageable expenses as cases progress.
Consumer arbitration fees:

  • Per Case Fee
  • Arbitrator Appointment Fee
  • Final Fee
  • Note: For consumer mass arbitrations, merits arbitrators are compensated at $300 per hour.
Employment/Workplace arbitration fees:

  • Per Case Fee
  • Arbitrator Selection Fee
  • Final Fee
  • Note: Compensation for process arbitrators and mediators is as per the rates published on their AAA resumes.

View the amended AAA® Mass Arbitration Supplementary Rules, Consumer Mass Arbitration and Mediation Fee Schedule and Employment/Workplace Mass Arbitration Fee Schedule

Featured Panelists


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Catharine Biggs Arrowood
Parker Poe
North Carolina
United States

Hugh J. Bell, Jr.
Henning Mediation &
Arbitration Services, Inc.
Georgia
United States

Raymond G. Bender
Independent Arbitrator & Mediator
Washington D.C.
United States

Marc Borello 
Independent Arbitrator & Mediator 
Roquefort les Pins 
France


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Thomas Brewer
Independent Arbitrator
Washington
United States

Gerry F. Doyle
Doyle & Bachman
Washington D.C.
United States

John J. Fitzpatrick
Independent Arbitrator
California
United States

Allen B. Green
Dentons
Washington D.C.
United States


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Hon. Faith S. Hochberg
Judge Hochberg ADR
New York
United States

Kathryn J. Humphrey
Dykema
Michigan
United States

Paul Klaas
Independent Arbitrator & Mediator
Minneapolis
United States

Steve Koh
Perkins Coie
Washington
United States


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Sharon L. Larkin
Larkin Ferrell
Washington D.C.
United States

Pamela Meredith
Zuckert, Scoutt & Rasenberger
Washington D.C.
United States

Elliot Polebaum
Independent Arbitrator
Washington D.C.
United States

Kara M. Sacilotto
Wiley Rein
Washington D.C.
United States


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Lawrence Schaner
Schaner Dispute Resolution
Illinois
United States

Lester Schiefelbein
Independent Arbitrator & Mediator
California
United States

Milton “Skip” Smith
Sherman & Howard
Colorado
United States

Stephen Smith
Independent Arbitrator
Colorado
United States


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Edna Sussman
Sussman ADR
New York
United States

Wolf von Kumberg
Independent Arbitrator & Mediator
London
United Kingdom

Kellye L. Walker
Huntington Ingalls Industries
Virginia
United States

Richard Ziegler
Jenner & Block
New York
United States



For more information, please contact either vice president below or fill out the form above.                                                                                   
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Steve K. Andersen, Esq.

Vice President, ICDR
Los Angeles, CA
+1.213.271.9915  |  [email protected]

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Andrew Barton

Vice President, AAA
San Antonio, TX
+1.210.998.5750  |  [email protected]