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Cyber threats are on the rise. Is your case information safe?

Protect your arbitration and mediation practice with the tool developed for the security of your work.

Enterprise-Level Protection

On-Demand Tech Support

Disaster Recovery

Request a Demo and your 90-day Free Trial

Get the secure virtual desktop currently in use by
hundreds of AAA® Arbitrators.

Enterprise-Level Security

Protection for emails, passwords, communications, documents, and case information.

Cloud-Based Storage

Keeps important data protected and in the cloud, making it accessible from anywhere.

Use Your Current Computer

Installs easily on any recent computer.

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CaseShield by AAA-ICDR® provides enhanced protections for your practice against phishing attempts, ransomware, issues regarding access control, password management, encryption, and patch management, plus disaster recovery from lost, damaged, or stolen computers.

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Why is cybersecurity especially important for arbitrators?

As an arbitrator or mediator—beyond ethical requirements—there are many reasons to consider the tools, support, and protections that CaseShield by AAA-ICDR provides.

Security threats within the legal industry are continuing to rise, and so are the business risks. Parties are not inclined to select or share confidential information with arbitrators who use insecure digital practices and are not taking the extra steps to protect their data, especially those involved in intellectual property or trade secret disputes.

A lost or stolen laptop or ransomware attack can damage your practice, reputation, or documents and phishers constantly innovate methods to steal passwords, reroute communications, and acquire banking information to steal funds directly.

CaseShield by AAA-ICDR employs enterprise-level-security protections and cloud-based storage to enhance protection against these threats while empowering you to keep all your arbitration case-information—whether it is an AAA case or not—separate from your law firm or company servers.

The Facts


of firms experience a data breach.

American Bar Association 2021 TechReport, Cybersecurity (December 22, 2021)


increase in ransomware breaches.

Verizon 2022 Data Breach Investigations Report

CaseShield by AAA-ICDR

  • Enterprise-Level Security Protections
  • Microsoft Office 365
  • Adobe Acrobat Reader
  • A Secure Email Account
  • Secure Cloud-Based Document Storage
  • Internet Explorer and Google Chrome Browsers
  • Phishing Security
  • Password Security
  • Multi-Factor Authentication
  • Built-in Anti-Virus and Anti-Malware Protection
  • Automatic Backups and Updates
  • Automatic Software Updates
  • Disaster Recovery
  • Expert Ongoing Security Threat Analysis
  • On-Demand Technical Support

How It Works

CaseShield by AAA-ICDR provides a virtual desktop with tools, documents, and software hosted in the cloud and accessible from anywhere for almost all computer makes and models. Developed for AAA-ICDR Arbitrators and Mediators, it provides enterprise-level cyber security protection for case information, communications, and documents.

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Yes, you can take advantage of a 90-day free trial by requesting a demo.

After the 90-day free trial, it is $199 per month.

CaseShield by AAA-ICDR will install on any laptop or desktop purchased within the last four-five years including Chromebook, Apple, or Microsoft. CaseShield by AAA-ICDR is also compatible with most mobile and tablet devices. Users should be comfortable using a Microsoft Windows environment.

Yes, you can continue to use your existing email address. You will also be provided with an @caseshield.com email address, which is recommended for greater security.

CaseShield by AAA-ICDR uses technologies that meet numerous compliance accreditations, certifications and standards including SOC2 Type II, ISO 27001, NIST 800-53/FISMA, PCI) and stores data in Equinix tier III+ data centers.

Footnotes and Sources

American Bar Association 2021 TechReport, Cybersecurity (December 22, 2021)

ICCA NYC Bar Association, CPR Protocol on Cybersecurity in International Arbitration 2020 Edition ©2019

Verizon 2022 Data Breach Investigations Report



© American Arbitration Association