Important Safety Protocols and Procedures
Visitors are welcome, but not required, to wear a face mask while visiting the AAA. However, if a visitor has had close contact with someone who has tested positive for COVID-19, or someone who is presumed positive for COVID-19, and CDC guidance does not recommend that the visitor remain in quarantine or isolation, the visitor should wear a face mask when visiting the AAA in keeping with current CDC guidance.
If a visitor is symptomatic for COVID-19 on the day of their visit, they should refrain from entering AAA offices.
If a visitor has recently tested positive for, or is presumed positive for, COVID-19, and CDC guidelines recommend that they remain in quarantine or isolation, they should refrain from entering AAA offices.
Stations throughout the hearing facility supply hand-sanitizer with at least 60% alcohol.
Limited number of acrylic partitions available upon request.
For additional information, please see our COVID-19 Safety Guidelines for Visitors to the American Arbitration Association Offices.
Planning Your Hearing
The AAA-ICDR aims to make available as many of our valued amenities as possible given current COVID-19 guidance. Please contact us to find out more about which amenities are currently available.
Hearings may take a hybrid approach, where some arbitrators, parties, representatives, and others appear in person while others participate virtually. The AAA-ICDR can assist with these alternative hearing arrangements.
The Boston Regional Office is outfitted with the following video conferencing technology:
Please see the documents below for further guidance:
200 State Street, 7th Floor
Boston, MA 02109
Email: [email protected]
Or by filling out the form below.
FOR MORE INFORMATION
Please call Taryn Hyson at (212) 484-4189 or email [email protected].