The American Arbitration Association’s® Chicago Regional Office services the states of Illinois, Arkansas, Iowa, Michigan, Minnesota, Missouri, North Dakota, South Dakota, and Wisconsin.
The office is available to assist with information about arbitrations, mediations and other alternative dispute resolution options through the AAA®.
Office Services

The Chicago Regional Office provides hearing rooms of various sizes to accommodate your group, as well as numerous amenities for your convenience. For information about conducting hearings after office hours, please contact us.

Hearing Rooms

The Chicago Regional Office has three (3) hearing rooms. Our two large hearing rooms accommodate up to 19 people. Our smaller hearing room accommodates up to 12 people. Additionally, there are two caucus/breakout rooms (reserved in the first instance for a special caseload) that accommodate up to 10 people and are available if not being used. These hearing rooms are available for AAA-ICDR®/
AAA Mediation.orgSM cases and for private, ad-hoc dispute resolution matters and other meetings.

Hearing Room 1

Hearing Room 1



Hearing Room 2

Hearing Room 2



Hearing Room 3

Hearing Room 3



Hearing Room A

Hearing Room B




AAA Café




  • Free Wireless (WI-FI) Internet Access
  • Videoconferencing
  • Audio Conferencing
  • Desk Microphones
  • Conference Call Services
  • Copier/Scanner/Fax Machine
  • Large Screen Television/Blue-Ray Player
  • ClickShare wireless presentation system
  • Podium with microphone
  • Projector
  • Projection Screen
  • Polycom Speakerphones
  • Easel, Flip Chart Pad and markers
  • Onsite AAA café providing complimentary gourmet coffee, hot chocolate, tea, bottled water and a variety of soft drinks
  • Microwave and Ice Maker
  • Various views of Millennium Park, Michigan Avenue, and Lake Michigan
  • Multiple room pricing is available
Area Accommodations

The Chicago Regional Office maintains a list of restaurants in close proximity that offer dine-in, catering, or delivery service.


Some local area hotels conveniently located a few blocks from our office are:

Hotel Monaco
225 N. Wabash Avenue
Chicago, IL 60601
Telephone: (312) 960‑8500

Fairmont Chicago, Millennium Park
200 North Columbus Drive
Chicago, IL 60601
Telephone: (312) 565‑8000

Wyndam Grand Chicago Riverfront
71 E. Wacker Drive
Chicago, IL 60601
Telephone: (312) 346‑7100

Hard Rock Hotel
230 N. Michigan Avenue
Chicago, IL 60601
Telephone: (312) 345‑1000

The Wit Hotel
201 N. State Street
Chicago, IL 60601
Telephone: (312) 467‑0200

Renaissance Chicago Downtown Hotel
1 W. Wacker Drive
Chicago, IL 60601
Telephone: (312) 372‑7200

Travel and Transportation

Chicago O’Hare (ORD) or Chicago Midway (MDW). Taxi fare is approximately $40 from both airports. Airport shuttle service to downtown hotels is approximately $15-25. Travel to the Chicago Regional Office from O’Hare Airport takes approximately 45 minutes by taxi or rapid transit. Travel to the Chicago Regional Office from Midway Airport takes approximately 30 minutes by taxi or rapid transit.

Rapid Transit (CTA)

From O’Hare Airport: Take the Blue Line CTA train, located inside O’Hare Airport, to the Washington Station downtown.

From Midway Airport: Take the Orange Line CTA train located inside Midway Airport to the Randolph/Wabash Station downtown.


Two area parking garages are the 60 E. Randolph Street Parking Garage and the Millennium Park Garage:

60 E Randolph Street Parking Garage
Located at Randolph Street and Wabash Avenue

The Millennium Park Garage – Grant Park North Exit 
Located on the corner of Michigan Avenue and Randolph Street below Grant Park

For more information,
please contact:

Guadalupe Saenz
150 N. Michigan Avenue, Suite 3050
Chicago, IL 60601
Phone: 312.616.6560
Email: [email protected]

Or by filling out the form below.

Please call Taryn Hyson at (212) 484-4189 or email [email protected]