An Important Update Concerning the Status of No-Fault Arbitration Hearings

After further consultation with the Department of Financial Services (DFS) regarding the increased severity of COVID-19 and the continual spread of the virus, effective Monday, March 16, 2020, all no-fault arbitration hearings will be by telephone or by written submission. In-person hearings are suspended until further notice.

Please contact Ben Carpenter by email at [email protected] with any questions concerning this most recent update.

An Important Message Concerning Physical Mail and Recommendations for Electronic Submission

As a result of the NYS Governor’s Executive Order restricting all non-essential workers to working remotely at this time, we would like to remind customers that there are limitations and delays in receiving and processing physical mail destined for AAA’s NY Insurance Case Management Center at 32 Old Slip.

At this time, we strongly encourage parties to send mail electronically via email or upload case related documents directly to the case record in ADR Center. Transitioning to electronic mail will generate a speedier response and quicker processing time.

Here are some ways that you can take advantage of electronic mail:

  • File your no-fault case and Master Appeal via email. Filing fees can be paid online through a secure payment portal.
  • Upload case-related documents directly to the online case record in ADR Center.
  • Send electronic communications utilizing the messaging system in ADR Center.

Please also note that we can receive packages delivered by FedEx. However, at this time, using UPS may cause a delay in processing, or may lead to the package being return to the sender.

If you have any questions concerning how to file electronically, upload documents to the ADR Center, or pay online, please contact our customer service team by phone at 917-438-1660 or email [email protected].

Questions?

Please fill out the form below if you have any questions regarding the COVID-19 update.

Featured Panelists


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Catharine Biggs Arrowood
Parker Poe
North Carolina
United States

Hugh J. Bell, Jr.
Henning Mediation &
Arbitration Services, Inc.
Georgia
United States

Raymond G. Bender
Independent Arbitrator & Mediator
Washington D.C.
United States

Fred G. Bennett
Quinn Emanuel
California
United States


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Marc Borello
Independent Arbitrator & Mediator
Roquefort les Pins
France

Thomas Brewer
Independent Arbitrator
Washington
United States

Gerry F. Doyle
Doyle & Bachman
Washington D.C.
United States

Allen B. Green
Dentons
Washington D.C.
United States


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Hon. Faith S. Hochberg
Judge Hochberg ADR
New York
United States

Kathryn J. Humphrey
Dykema
Michigan
United States

Paul Klaas
Independent Arbitrator & Mediator
Minneapolis
United States

Steve Koh
Perkins Coie
Washington
United States


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Sharon L. Larkin
Larkin Ferrell
Washington D.C.
United States

Pamela Meredith
Zuckert, Scoutt & Rasenberger
Washington D.C.
United States

Elliot Polebaum
Independent Arbitrator
Washington D.C.
United States

Kara M. Sacilotto
Wiley Rein
Washington D.C.
United States


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Lawrence Schaner
Schaner Dispute Resolution
Illinois
United States

Lester Schiefelbein
Independent Arbitrator & Mediator
California
United States

Milton “Skip” Smith
Sherman & Howard
Colorado
United States

Stephen Smith
Independent Arbitrator
Colorado
United States


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Edna Sussman
Sussman ADR
New York
United States

Wolf von Kumberg
Independent Arbitrator & Mediator
London
United Kingdom

Kellye L. Walker
Huntington Ingalls Industries
Virginia
United States

Richard Ziegler
Jenner & Block
New York
United States



For more information, please contact either vice president below or fill out the form above.                                                                                   
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Steve K. Andersen, Esq.

Vice President, ICDR
Los Angeles, CA
+1.213.271.9915  |  [email protected]

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Andrew Barton

Vice President, AAA
San Antonio, TX
+1.210.998.5750  |  [email protected]