Working online is now crucial, as COVID-19 has required adjustments to working conditions resulting from governmental regulations and guidance regarding travel and access to buildings and offices.

The AAA-ICDR asks that you

• File all arbitration and mediation cases online to ensure receipt of your dispute.
• Use our online payment tools for secure submission of payments for invoices and statements.

Although the AAA-ICDR remains fully operational, COVID-19 has impacted our ability to access our office locations. Working with us online helps ensure business continuity and expeditious communications.

If you have any questions, please do not hesitate to contact your Case Manager or complete the form to your right.

FILE A CASE

FAST FILE A CASE is the easiest and most efficient way to file a new case.

Steps for Parties

• Complete and upload a filing form.
• Upload a copy of the arbitration or mediation agreement.
• Pay the appropriate fee.

Submit Your Case

Demand Forms

• Commercial
• Construction
• Employment
• International
• Labor
• Consumer
• Mediation

Quick Pay

For quick online payment of an invoice or statement, via an electronic check or credit card, simply enter your AAA case number and Pay Pin, located in the lower left-hand portion of your invoice or statement.

If you do not have a Pay Pin or would like to file a counterclaim, please email your Case Manager, who will be happy to assist you.

Pay Online

AAA WEBFILE^®, the AAA-ICDR’s robust and secure case management platform, recently redesigned to improve the user experience.

Parties can, among many choices:

• File a new case.
• View and pay all open invoices.
• View all pending cases and tasks.

Login to AAA Webfile

Register for an account