New York Regional Office

New York City Regional Office & Hearing Center

Planning Your Hearing

The AAA-ICDR aims to make available as many of our valued amenities as possible given current COVID-19 guidance. Please contact us to find out more about which amenities are currently available.

A Hybrid Approach to Hearings

Hearings may take a hybrid approach, where some arbitrators, parties, representatives, and others appear in person while others participate virtually. The AAA-ICDR can assist with these alternative hearing arrangements.

Video Conferencing Technology

The New York City Regional Office is outfitted with the following video conferencing technology:

• High-definition voice-tracking cameras compatible with all video-conferencing platforms
• Wireless content display
• Wireless content sharing
• Wireless Internet access
• VOIP audio conferencing room-based system/conference phone
• Room-based PC
• Wall-mounted commercial-grade monitors and projection displays
• Tabletop touchpad capable of controlling all room technology

Please see the documents below for further guidance:

Virtual Hearing Guide for Arbitrators and Parties
Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Order and Procedures for a Virtual Hearing via Videoconference