The office is available to assist with information about arbitrations, mediations, elections, and other alternative dispute resolution options through the AAA®.
Office Services

The New York Regional Office provides hearing rooms of various sizes to accommodate your group, as well as numerous amenities for your convenience. For information about conducting hearings after office hours, please contact our staff.

Hearing Rooms

There are eight (8) rooms in four (4) sizes which are named predominately after avenues in New York City. Rooms are available for AAA-ICDR® cases and for private, ad-hoc dispute resolution matters and other meetings.

Large Hearing Room

Medium Hearing Room




  • Onsite AAA café providing gourmet coffee, tea, water and snacks provided at no charge
  • Various views of 41st and 42nd street, as well as Lexington and 3rd avenues
  • Two Business Centers
  • A Neutral’s Lounge
  • Ergonomically designed furniture
  • Warming Kitchen
  • ELMO machine (available at no cost on a first-come, first-served basis)
  • Videoconferencing Equipment (Reserved in advance. Additional fees apply.)
  • Multiple room pricing is available
Area Accommodations

The office maintains a list of restaurants that are in close proximity.


The office maintains a list of hotels that are in close proximity.

For alternative lodging options, you may obtain a list of other area hotels from our staff.

Travel and Transportation
Public Transportation

Convenient Access to Subway and Metro-North.
Take 4, 5, 6, 7, S, Metro-North to Grand Central Station.
Take B, D, F, M to Bryant Park.

For mass transportation schedules see NYC Transit, Metro-North, Amtrak or HopStop.

Driving Directions

From the North.
Travel south on Saw Mill Parkway/Saw Mill River Parkway toward Manhattan. Roadway becomes Henry Hudson parkway (toll road). Henry Hudson Parkway becomes Rt. 9A S/West Side Highway. Turn left onto 42nd Street.

From the NJ Turnpike/Lincoln Tunnel.
Take New Jersey Turnpike North/I-95 North (toll road). Take exit #16E toward Lincoln Tunnel (toll) and you’ll merge onto NJ-495 East. Continue onto Lincoln Tunnel. Take the exit toward Dyer Avenue. Keep left at the fork, and follow signs for 42nd Street. Turn slight right onto Dyer Avenue. Turn right onto 42nd Street.

From I-495/Queens-Midtown Tunnel.
Traveling on I-495 West take the exit toward East 37th Street. Turn slight left on east 37th Street. Take the first right onto 3rd Avenue. Turn left onto East 42nd Street.

For more information,
please contact:

Taryn Hyson
150 East 42nd Street, Floor 17
New York, NY 10017
Phone: 212.484.4188
Email: [email protected]

Or by filling out the form below.

Please call Taryn Hyson at (212) 484-4189 or email [email protected]