COVID-19 Safety Protocols for the AAA-ICDR® 
Philadelphia Regional Office & Hearing Center
The Philadelphia Regional Office of the AAA-ICDR complies with state and local
COVID-19-related orders and guidance, and we ask that all visitors to our hearing facilities do so as well.

To Complete In Advance of Your Visit

Please complete the following Symptom Check questionnaire each day of your hearing.

Upon arrival, you will be asked to show your completed Symptom Check or the “pass” screen on the electronic version.

Important Safety Protocols and Procedures

Prior to opening, the office was thoroughly cleaned and disinfected.

Hearing rooms are limited to one hearing per day, and all hearing rooms are cleaned daily.

Stations throughout the hearing facility supply hand-sanitizer with at least 60% alcohol.

Appropriate social distancing must be maintained in all office common areas. While social distancing remains optional within the AAA hearing and meeting rooms, it is recommended that visitors maintain an appropriate social distance whenever feasible.

Visitors who are not fully vaccinated will be required to wear a face mask in all office common areas when social distancing cannot be maintained. Face masks remain optional for fully vaccinated visitors. Face masks are also optional for both vaccinated and unvaccinated visitors within the AAA hearing and meeting rooms; however, face masks are recommended whenever social distancing is not feasible.

Acrylic partitions are available upon request.

For additional information, please see our COVID-19 Safety Guidelines to be Followed by Visitors to the American Arbitration Association’s Philadelphia Office.

Planning Your Hearing

The AAA-ICDR aims to make available as many of our valued amenities as possible given current state and local COVID-19 guidance. Please contact us to find out more about which amenities are currently available.

A Hybrid Approach to Hearings

Hearings may take a hybrid approach, where some arbitrators, parties, representatives, and others appear in person while others participate virtually. The AAA-ICDR can assist with these alternative hearing arrangements.

Video Conferencing Technology

The Philadelphia Regional Office is outfitted with the following video conferencing technology:

  • Wireless content display
  • Wireless content sharing
  • Wireless Internet access
  • Audio and video conferencing capability
  • Room-based PC
  • Wall-mounted commercial-grade monitors and projection displays
  • Tabletop touchpad capable of controlling all room technology

Please see the documents below for further guidance:

Virtual Hearing Guide for Arbitrators and Parties
Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Order and Procedures for a Virtual Hearing via Videoconference

Election Services

If you are interested in Election Services, please contact Kenneth Egger at 215.731.2281 or email [email protected].

More information on our Election Services is available at https://www.adr.org/ElectionServices.

For more information,
please contact:

Kenneth Egger
Address:
230 South Broad Street, 12th Floor
Philadelphia, PA 19102
Phone: 215.731.2281
Email: [email protected]

Or by filling out the form below.

FOR MORE INFORMATION
Please call Taryn Hyson at (212) 484-4189 or email [email protected]