The American Arbitration Association^® Seeks Public Comment on Draft Amendments to the Consumer Arbitration Rules and Employment Arbitration Rules.

The AAA has drafted proposed revisions to its Consumer Arbitration Rules and its Employment Arbitration Rules to modernize and clarify them.

The proposed amendments were drafted with the following principles in mind:

• Transparency: Rules must provide clear information about the process and the responsibilities of all parties.
• Fairness: Rules must reflect the Consumer Due Process Protocol and the Employment Due Process Protocol and promote neutrality in arbitrator selection.
• Efficiency and Accessibility: Rules should streamline processes to reduce time and costs.
• Ethics and Conduct: Rules must incorporate guidelines for the conduct expected of parties and their representatives.

Our proposed changes reflect these goals. We have also reordered some rules for a more logical flow within the rule sets.

We look forward to receiving all stakeholders' comments and feedback from this public review and comment process. Both rule sets and guidance documents comparing the proposed revised rules to the current ones are linked below.

Employment Arbitration Rules

Employment Arbitration Rules
Employment Arbitration Rules Comparison
Summary of Proposed Revisions to Employment Arbitration Rules

Consumer Arbitration Rules

Consumer Arbitration Rules
Consumer Arbitration Rules Comparison
Summary of Proposed Revisions to Consumer Arbitration Rules

If you would like to submit a comment, please email:

Comments for AAA Employment Rules and Mediation Procedures: [email protected]
Comments for AAA Consumer Rules: [email protected]

We welcome all feedback on the proposed revisions. The comment period will close on February 28, 2025. While we cannot respond to every submission, we will review and consider each comment at the close of the public comment period.