Running a small business is demanding enough without getting entangled in lengthy and costly legal battles. When disputes arise with customers, employees, or partners, traditional litigation can drain time, resources, and peace of mind. That is why smart business owners and entrepreneurs turn to alternative dispute resolution (ADR) with the AAA.

What is ADR?

ADR encompasses various methods for resolving disputes outside of the courtroom. These methods are designed to be faster, more affordable, and less adversarial than litigation. Two common ADR methods are:

  • Arbitration: A neutral third party (arbitrator) hears both sides and makes a binding decision, like a judge. This is more formal than mediation but still less formal and rigid than going to court.
  • Mediation: A neutral third party (mediator) facilitates communication and helps guide the parties toward their own resolution. The mediator doesn't make decisions but fosters constructive dialogue.
Why Choose the American Arbitration Association?

The AAA is a not-for-profit organization with a long history of providing fair, efficient, and cost-effective dispute resolution services. Utilizing the AAA gives your small business several advantages:

  • Trusted Expertise: The AAA has a stellar reputation and a wealth of experience administering ADR processes. You can trust our neutrality and expertise.
  • Comprehensive Support: The AAA handles the administrative aspects of the process, from case management to scheduling hearings. This takes the burden off your shoulders.
  • Qualified Professionals: The AAA maintains a roster of highly qualified and experienced arbitrators and mediators. You'll have access to top-tier neutrals.
  • Resources and Education: The AAA offers valuable resources and educational materials to help you understand ADR and make informed decisions.
Key Benefits of ADR for Your Small Business

  • Cost Savings: ADR methods are significantly less expensive than litigation. You'll avoid court fees, legal expenses, and lost productivity.
  • Faster Resolutions: ADR typically resolves disputes much quicker than traditional court cases, allowing you to move forward.
  • Flexibility and Control: ADR offers more flexibility and control over the process. You often have a say in choosing the neutral party, location, and timing.
  • Confidentiality: ADR proceedings are private, protecting your business's reputation.
  • Preserving Relationships: ADR is less adversarial than litigation, which can help preserve important business relationships.
Take the Next Step with the AAA

  1. Add an AAA Arbitration Clause to Your Contracts: Download a standard clause or use our interactive clause-building tools.

  2. Need More Information or Help? Contact the AAA to discuss your specific needs, if you have questions or if you would like to review your dispute resolution clause. Email at [email protected]

Helpful Resources

AAA Expedited/Fast Track Roadmap
Fixed-Rate Mediation Program for Claims $100,000 and Under
Fixed-Rate Mediation Program Q & A
A Guide to Commercial Mediation and Arbitration for Business People
Drafting Dispute Resolution Clauses: A Practical Guide

For more information

Contact Angela Romero Valedon at
305-358-7777 or [email protected]
or fill out the form below.

Registration closes today at 5:00 PM ET

Who Should Attend: Arbitrators, advocates, academics, and anyone interested in the dynamics of arbitration.