COVID-19 Safety Protocols for the AAA-ICDR® 
Somerset Regional Office & Hearing Center
The Somerset Regional Office of the AAA-ICDR complies with state and local
COVID-19-related orders and guidance, and we ask that all visitors to our hearing facilities do so as well.

Documents To Complete In Advance of Your Visit

Please complete and return the following documents to your case manager prior to your hearing:

Please complete the following Symptom Check questionnaire each day of your hearing.

Upon arrival, you will be asked to show that you completed the Symptom Check.

Important Safety Protocols and Procedures

Prior to opening, the office was thoroughly cleaned and disinfected. Hearing rooms are limited to one hearing per day, and all hearing rooms are cleaned daily.

Stations throughout the hearing facility supply hand-sanitizer with at least 60% alcohol.

Appropriate social distancing must be maintained in all areas of the office and hearing rooms. Signage is in place to remind you of this requirement.

A mask or cloth face covering (over mouth and nose) is required in all common areas and meeting rooms, even when social distancing can be maintained.

An occupancy limit is set for each of the hearing rooms and common areas to allow for social distancing.

Acrylic partitions are available upon request.

Planning Your Hearing

The AAA-ICDR aims to make available as many of our valued amenities as possible given current state and local COVID-19 guidance. Please contact us to find out more about which amenities are currently available.

A Hybrid Approach to Hearings

Hearings may take a hybrid approach, where some arbitrators, parties, representatives, and others appear in person while others participate virtually. The AAA-ICDR can assist with these alternative hearing arrangements.

Video Conferencing Technology

The Somerset Regional Office is outfitted with the following video conferencing technology:

  • Wireless content display
  • Wireless content sharing
  • Wireless Internet access
  • VOIP audio conferencing room-based system/conference phone
  • Room-based PC
  • Wall-mounted commercial-grade monitors and projection displays
  • Tabletop touchpad capable of controlling all room technology

Please see the documents below for further guidance:

Virtual Hearing Guide for Arbitrators and Parties
Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Order and Procedures for a Virtual Hearing via Videoconference

For more information,
please contact:

Nicole Bynes
3 Executive Drive, Suite 150
Somerset, NJ 08873
Phone: 732.667.8371
Email: [email protected]

Or by filling out the form below.

Please call Taryn Hyson at (212) 484-4189 or email [email protected]