AGENDA

Welcome Remarks:
Frank Rossi, Executive Vice President, Chief Operating & Revenue Officer, AAA-ICDR, New York
Professor Andrea Schneider, Director of the Kukin Program for Conflict Resolution, Benjamin N. Cardozo School of Law, New York
Serena K. Lee, President & CEO, CPR Institute, New York

9:00-10:15 a.m. Unleashing AI or Restraining It? A Debate and Counterpoint for Practitioners
A high-energy, interactive debate, this session features panelists who will use real-life examples of AI platforms already in use across the legal and dispute resolution landscape to explore the promises and pitfalls of AI. From efficiency gains to fairness concerns, the discussion will highlight how these tools are reshaping practice—and where caution may be warranted. Expect sharp insights, contrasting viewpoints, and grounded discussion on how AI is impacting process integrity, transparency, and professional roles today.

Moderator:
Luis Martinez, ICDR, New York

Faculty:
Jennifer Glasser, White & Case, New York
Sarah Reynolds, Reynolds ADR, Chicago
Allen Waxman, DLA Piper, New York

10:15-10:35 a.m. Break

10:35-11:50 a.m. Leading AI Transformation in Legal Practice: Lessons from the AAA’s Innovation Journey
Join an interactive, behind-the-scenes session on how the AAA approached AI transformation. Faculty will walk through a practical framework used to launch real-world pilot projects, align innovation with client expectations, and drive lasting cultural change. Through discussions and examples participants will explore a myriad of issues when introducing AI tools in legal settings.

Moderator:
Linda Beyea, AAA-ICDR, Atlanta

Faculty:
Hugh Carlson, Three Crowns, Washington D.C.
Jennifer Leonard, Creative Lawyers, Philadelphia
Jacqueline Schafer, Clearbrief, Seattle

11:50 a.m.-1:00 p.m. Lunch

1:00-1:30 p.m. Keynote Speaker: Diana Didia, Executive Vice President, Chief Technology & Chief Innovation Officer, AAA-ICDR, New York

1:30-2:45 p.m. Reimagining Dispute Resolution Through the Client Lens: Strategy, Technology, and Outcomes
Corporate legal departments are redefining success in dispute resolution. This session explores how in-house counsel are using AI, analytics, and online platforms to align outcomes with business strategy, cost controls, and risk management—shaping expectations for outside counsel and institutions alike.

Moderator:
Sasha Carbone, AAA-ICDR, New York

Faculty:
Nick Barnaby, General Dynamics Corporation, Washington D.C.
Craig Glidden, Glidden Partners, Houston
John Zhu, Cisco, New York

2:45-4:00 p.m. Engineering Ethical AI: Applying and Evolving Ethical Canons in ADR
This session explores how artificial intelligence can be ethically integrated into arbitration and mediation without compromising core principles like impartiality, party autonomy, and procedural fairness. Drawing on the Code of Ethics for Arbitrators in Commercial Disputes, the Model Standards of Conduct for Mediators, and recent institutional guidance—AAA-ICDR^® Guidance on Arbitrators’ Use of AI Tools (March 2025) and the AAAi Standards for AI in ADR—participants will examine how evolving technologies can enhance efficiency while upholding trust, neutrality, and ethical responsibility in ADR.

Moderator:
Mia Levi, Esq., CPR Institute, New York

Faculty:
Eva Chan, Skadden, New York
Daniel Gonzalez, Hogan Lovells, Miami
Sam Prevatt, Freshfields, New York
Professor Robyn Weinstein, Benjamin N. Cardozo School of Law, New York

4:00-4:15 p.m. Break

4:15-5:30 p.m. Quantifying AI’s Impact: Real-World Applications in Prevention, Process, and Outcomes
This session highlights how AI is delivering real results across the dispute resolution lifecycle. Panelists will explore tools for dispute prevention, AI-powered e-discovery, ODR, mediation, and outcome forecasting. Drawing on live examples and performance data, the discussion will focus on how AI is improving efficiency, strengthening processes, and driving better resolution outcomes.

Moderator:
Steven Andersen, AAA-ICDR, Los Angeles

Faculty:
Colin Rule, ODR, San Jose
Richard Silberberg, Silberberg Dispute Resolution, New York
Gretta Walters, Chaffetz Lindsey, New York

5:30 p.m. Closing Remarks and Reception