AAA-ICDR Hearing Facilities Update

The AAA-ICDR has already begun a phased-in approach to opening our case management offices, as cities and states have begun a phased-in approach to reopening businesses. As such, the AAA-ICDR is considering very carefully how we will reopen our hearing facilities. We take very seriously the matter of figuring out how to navigate in-person hearings in the current environment. We will be adhering to all of the recommendations of varying rules and protocols from local governments and health organizations.

TIMETABLE

The AAA-ICDR may be able to schedule in-person hearings in certain AAA-ICDR facilities depending on state and local guidelines as well as logistical considerations. In addition, AAA-ICDR has created a database of alternative hearing locations in a number of locales, which can be made available to parties. For additional information and assistance with scheduling an in-person (or video) hearing, please contact your regional AAA-ICDR office.

REQUIRED SAFETY PROTOCOLS AND PROCEDURES FOR ALL AAA-ICDR HEARING FACILITIES

Physical facilities

As each hearing facility reopens, it will be cleansed thoroughly and disinfected utilizing Environmental Protection Agency-(EPA-) registered cleaning products
Common areas, such as waiting areas, break rooms, and cafes maybe closed or limited to small numbers of individuals that can be present.
All hearing rooms will be cleaned daily.
Hand-sanitizing stations will be set up throughout the hearing facilities.

Social Distancing

The number of people allowed in daily and the number of cases in each hearing facility at one time will be limited.

A HYBRID APPROACH TO HEARINGS

We envision that many hearings will take a hybrid approach, where arbitrators, parties, representatives, and others will be present in person, while others participate remotely.

Virtual Hearing Guide for Arbitrators and Parties
Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Order and Procedures for a Virtual Hearing via Videoconference

Video conferencing

Many of our facilities are outfitted with the latest video conferencing technology to make this experience as seamless as possible, including:

Wireless content display
Wireless content sharing
Wireless Internet access
VoIP audio conferencing room-based system / conference phone
Gooseneck table-top microphones / ceiling microphones
Low-profile ceiling speakers
Room-based PC
High-definition camera for video conferencing built for Zoom (hardware-agnostic integration that will work on any video conferencing platform)
Wall-mounted commercial grade television and projection displays
Crestron table-top room-integrated panel
Clarus glassboard

CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) RECOMMENDATIONS

AAA-ICDR personnel will observe the CDC recommendations, and we ask that all visitors to hearing facilities do so as well. These are:

Maintaining good social distance—about six feet, which is very important in preventing the spread of COVID-19
Washing hands often with soap and water for at least 20 seconds; if soap and water are not available, using a hand sanitizer that contains at least 60% alcohol
Covering mouth and nose with a cloth face covering when around others
Staying home if sick

Questions?

Please fill out the form below if you have any questions regarding AAA-ICDR hearing facilities.

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Featured Panelists


Catharine Biggs Arrowood Parker Poe North Carolina United States	Hugh J. Bell, Jr. Henning Mediation & Arbitration Services, Inc. Georgia United States	Raymond G. Bender Independent Arbitrator & Mediator Washington D.C. United States	Fred G. Bennett Quinn Emanuel California United States

Marc Borello Independent Arbitrator & Mediator Roquefort les Pins France	Thomas Brewer Independent Arbitrator Washington United States	Gerry F. Doyle Doyle & Bachman Washington D.C. United States	Allen B. Green Dentons Washington D.C. United States

Hon. Faith S. Hochberg Judge Hochberg ADR New York United States	Kathryn J. Humphrey Dykema Michigan United States	Paul Klaas Independent Arbitrator & Mediator Minneapolis United States	Steve Koh Perkins Coie Washington United States

Sharon L. Larkin Larkin Ferrell Washington D.C. United States	Pamela Meredith Zuckert, Scoutt & Rasenberger Washington D.C. United States	Elliot Polebaum Independent Arbitrator Washington D.C. United States	Kara M. Sacilotto Wiley Rein Washington D.C. United States

Lawrence Schaner Schaner Dispute Resolution Illinois United States	Lester Schiefelbein Independent Arbitrator & Mediator California United States	Milton “Skip” Smith Sherman & Howard Colorado United States	Stephen Smith Independent Arbitrator Colorado United States

Edna Sussman Sussman ADR New York United States	Wolf von Kumberg Independent Arbitrator & Mediator London United Kingdom	Kellye L. Walker Huntington Ingalls Industries Virginia United States	Richard Ziegler Jenner & Block New York United States

Our preparedness plan

Business Continuity. We have previously incorporated business continuity planning into our operations, and we have updated that planning on a continuing basis so that we can continue our work as seamlessly as possible under circumstances such as the spread of COVID-19.

Focus on security. We have implemented best practices, technologies and procedures to help protect data and technology resources. The protections implements apply to all case data and equipment stored and managed on the AAA-ICDR’s vast technology infrastructure.

Uninterrupted Service. We have planning that provides for backup servers and redundancies, and security on our IT, case filing and management, and finance operations.