AAA® Healthcare Rules

Healthcare disagreements can be complex. Claims denials, payment disputes, and contractual conflicts can disrupt patient care and strain relationships. Introducing the American Arbitration Association's (AAA) Healthcare Payor Provider Arbitration Rules and Mediation Procedures – your key to faster, fairer, and more cost-effective resolution.

AAA Healthcare Rules:

Receive a FREE copy when you sign up.

Why Choose AAA Healthcare Rules?

  • Built for the Healthcare Industry: Tailored to address specific challenges faced by payors and providers, ensuring a deep understanding of your needs.
  • Efficiency and Speed: Resolve disputes quickly through streamlined procedures, including expedited tracks and flexible hearing options.
  • Expertise at Your Fingertips: Access a vetted national roster of qualified healthcare arbitrators and mediators with extensive healthcare knowledge.
  • Cost Predictability: Manage expenses with transparent fee schedules and tailored pricing options.
  • Confidentiality and Control: Maintain privacy and control over your dispute with a confidential process.

Benefits for Payors:

  • Reduce administrative burdens and legal costs.
  • Protect business relationships with providers.
  • Maintain timely claims processing and efficient operations.
  • Enhance patient satisfaction by resolving disputes quickly.

Benefits for Providers:

  • Secure fair and timely reimbursement for services rendered.
  • Avoid lengthy and expensive litigation.
  • Protect your reputation and professional standing.
  • Focus on patient care without the burden of unresolved
           disputes.

AAA Healthcare Advisory Council

Jeff Bromme, Esq.
Execute Vice President and Chief Legal Officer
AdventHealth

Brett Boskiewicz, Esq.
Senior Counsel, Corporate & Healthcare Litigation
Cigna

Steven Burstein, Esq.
Deputy General Counsel
UnitedHealthcare

Robert Croft, Esq.
Associate General Counsel, Litigation & Investigations
Humana

Kimberly Donovan, Esq. *
Partner
Squire Patton Boggs (US) LLP

Justin Fineberg, Esq.
Partner
Lash & Goldberg LLP

Christopher Flynn, Esq.
Partner
Crowell & Moring

Chad Golder, Esq.
Deputy General Counsel
American Hospital Association
Michelle Johnson Tidjani, Esq.**
Senior EVP and CEO
CommonSpirit Health

Kenneth Kramer
Executive Vice President/General Counsel
Texas Health Resources

James McCarrie, Esq.
Senior Counsel
Aetna/CVS Health

Christine McCoy, Esq.
Executive Vice President & General Counsel
Ascension

Kendall Miller, Esq.
General Counsel, Puget Sound Region
MultiCare Health System

Nicholas Romanello, Esq.
Executive Vice President & Chief Legal Officer
Health First

Jon Rose, Esq.
Senior Litigation Counsel
HCA Healthcare

Christian Schafer, Esq.
Managing Counsel
Trinity Health
Hon. Myra Selby (Ret.) *
Partner
Ice Miller

Craig Smith, Esq.
Partner
Hogan Lovells

Rachel Spitz, Esq.
Deputy General Counsel
UChicago Medicine

Marcie Stephens, Esq.
Senior Corporate Counsel - Managed Care Payment Enforcement
Community Health Systems

Martin Stillman, MD, JD
Mediation & Conflict Resolution Officer
Hennepin County Medical Center

Peter Walsh, Esq. *
Partner
Hogan Lovells

Paul Weller, Esq.
Partner
Robins Kaplan LLP

Denise Zamore, Esq. *
Chief Legal Officer and Secretary
agilon health

* AAA Board Council Member (Healthcare Advisory)
** AAA Board Council Member & Chair (Healthcare Advisory)

AAA Healthcare Team

For more information, contact a member of the Healthcare Team

Michelle Skipper
Vice President
Sarah Burris Clayton, Esq.
Vice President
Shereen Gomez, Esq.
Director of ADR Services
Arshnoor Kaur, JD
Director of ADR Services
Jen Mora
Manager of ADR Services
Sammi Powers
Manager of ADR Services